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Questions, answered.
Everything patients and families ask us most — about visits, services, hours, emergencies and payments. Can't find yours? Ask us directly.
Gilgil Annex Hospital is located opposite the Gilgil DCC's Office in Gilgil Town, Nakuru County — with sister branches (Karis Medical Clinic in Kikopey and Gililanex in Gilgil Annex) also open 24 hours.
We offer maternity and antenatal care, laboratory diagnostics, X-ray and ultrasound imaging, a fully stocked pharmacy, major and minor surgeries, outpatient and inpatient care, eye clinic, specialized clinics and 24-hour emergency response — across 9 departments.
Yes — our maternity unit is staffed 24 hours for deliveries, antenatal clinics, scans, postnatal reviews and child immunization, with emergency theatre access at any hour.
Gilgil Annex Hospital is open 24 hours, every day of the year — including emergency response, triage, theatre, maternity and inpatient care, plus night cover at the outpatient pharmacy.
No. All three branches welcome walk-ins 24 hours a day. Booking ahead (by phone, WhatsApp or our booking form) simply helps us see you faster during busy periods.
A national ID or birth certificate for registration, any medication you're currently taking, and previous lab results, scan films or referral letters if you have them.
Outpatient consultations, laboratory diagnostics and emergency response are available at all three branches. Inpatient wards, theatre, maternity and imaging are based at the main hospital, with direct referral links from the sister branches.
Yes — common tests like malaria, blood sugar, pregnancy and urinalysis can be done on walk-in. For complex or specialised testing, we'll recommend a consultation so results are properly interpreted.
Yes — emergency response, triage and inpatient care run 24 hours a day, every day of the year, including public holidays. Outpatient departments run extended daytime hours with night cover for urgent cases.
Specialist clinics run on scheduled days each week. Call or WhatsApp us and we'll share the next clinic date for the specialty you need.
Come straight to the main hospital's emergency unit — or call our emergency line first if it's safe, so the team can prepare. In life-threatening situations, don't wait: arrive immediately.
Yes. Our maternity unit and paediatric cover operate around the clock, with emergency theatre access available at any hour.
We accept cash, mobile money and major cover/insurance where applicable. Our reception team will explain expected costs before treatment begins — ask for an estimate at any point.
Most routine results are ready the same day and reviewed with your clinician. Copies can be collected at reception, and our team can explain what they mean in plain language.
Still have questions?
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Our reception and clinical teams answer questions every day — on WhatsApp, by phone, or walk in and ask. No question is too small.
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Book an appointment in under a minute, or reach us instantly on WhatsApp. Our teams are on duty 24 hours a day, every day.